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Frequently Asked Question
Find quick answers to common questions about our products, orders, delivery, and more.
About Leapify Steel
What is Leapify Steel?
Leapify Steel is a provider of full-steel furniture designed for durable and practical storage. Our products are resistant to moisture, termites, and warping, making them suitable for everyday use.
Where is your warehouse/showroom located?
Pin location: Philsilk Road Trading, Marikina City
Monday to Sunday (9am to 6pm)
Parking spots: White Barn Events Place Jeepney Terminal beside showroom (4pm onwards)
Do you deliver nationwide?
Yes, we ship nationwide. For Visayas and Mindanao, we can ship through AP Cargo, while North Luzon deliveries can be arranged through Victory Drop and Go. Other preferred trucking services may also be accommodated.
Products
What are your cabinets made of?
Our cabinets are made of full steel from front to back, using cold-rolled steel with a powder-coated finish.
Are your cabinets rust-resistant?
Yes. Our powder-coated steel cabinets are resistant to moisture and rust. Proper cleaning and maintenance will help keep them in good condition.
How much weight can the cabinets hold?
When properly assembled, our cabinets can carry more than 100kg overall, with approximately 25–50kg per shelf, depending on the cabinet.
Do your cabinets have locks?
Yes. Our file cabinets feature a centralized locking mechanism, while our lockers come with a key-lock system.
Can I request a custom size, design, or color?
Currently, our cabinets come in standard sizes, designs, and preset finishes. We do not offer customization at this time.
Orders & Availability
Are your products available for pre-order?
Yes. Selected out-of-stock products may be available for pre-order.
How long does a pre-order take?
Pre-orders typically take around 15–30 days since our cabinets are imported.
When will out-of-stock items be available again?
We don't have an exact restock date, but we'll post an update on our page once stocks arrive.
How do I place a pre-order?
Simply provide your name, contact number, delivery address, item, and assembly preference. Payment or downpayment is required to secure your order.
Pricing & Payment
Is shipping included in the price?
No. Shipping is shouldered by the buyer and depends on the delivery location.
Do you offer discounts?
Yes! We offer ₱180 off per piece for orders of 3 pieces or more.
Do you accept installment or COD?
Direct orders currently require online payment. For installment or COD options, you may check out through our Shopee or Lazada stores.
Are your prices VAT-inclusive?
Yes! All our prices are VAT-inclusive.
Delivery & Assembly
Can my cabinet be delivered assembled?
Yes! Direct orders can be delivered assembled. Shopee and Lazada orders are generally delivered disassembled.
How much is assembly?
Standard Assembly: ₱299/unit
Rush Assembly: ₱599/unit
Do you offer home-service assembly?
Yes, home-service assembly is available in Metro Manila for an additional service charge.
How much is delivery?
Delivery fees depend on your location and the delivery method. Send us your location so we can provide an estimated shipping cost.
Returns & After-Sales
What if my cabinet arrives damaged?
We document the condition of every cabinet before release. If your order arrives damaged, please send us a video of the item so we can investigate.
What if my order is missing parts?
If any parts or accessories are missing or defective, we will provide the necessary replacement parts.
Can I cancel my order or request a refund?
Downpayments and full payments are non-refundable once the order has been placed, including cancellations or change-of-mind requests.
How much is delivery?
Delivery fees depend on your location and the delivery method. Send us your location so we can provide an estimated shipping cost.